
15 Oct Beneath the Numbers: Unraveling the U.S. Labor Market’s Hidden Crisis
By Julia Gallagher & Lucy Deerin
Despite the seemingly optimistic figures—an unemployment rate of 4.3% and a labor participation rate of 62.7%—the U.S. labor market is treading on unstable ground.1 Beneath these statistics lies a complex mix of demographic shifts, evolving worker expectations, and enduring impacts from the COVID-19 pandemic, all contributing to a challenging employment landscape. For business leaders, the real concern isn’t about the numbers—it’s about the persistent struggle to find enough qualified workers, a hurdle that threatens to disrupt growth, innovation, and competitiveness in the years ahead.
Factors Influencing Employment Trends
As of July 2024, the unemployment rate reached 4.3% and the nationwide labor participation rate stands at 62.7%.1 By most measures, it would appear that the U.S. labor market has rebounded from the COVID-19 pandemic and the resulting challenges experienced in 2019-2022. However, oversimplified labor statistics can unintentionally mask sub-currents and structural disruptions that create an unstable market.
With such low unemployment, why are so many U.S. corporations struggling to find enough workers to fill job openings? Since the pandemic, the unemployment rate has steadily declined; however, job openings have surged. Skill mismatch and wage desirability aside, if all unemployed workers were to fill current job openings, the labor market would still be 1.3 million workers short as shown in the graphic below:2
The worker shortages are most acute in the following industries: transportation, accommodation and food service, healthcare, and retail. Within transportation and warehousing, critical roles like truck drivers, warehouse personnel, and skilled technicians are in notably short supply, mirroring shortages in assembly line workers and machine operators within the manufacturing industry. These positions typically offer lower wages, require in-person presence, have inflexible schedules, and demand specific skill sets—such as the ability to operate machinery.
Demand-side factors like the pace of job creation undoubtedly influence the labor shortage. When combined with the supply-side dynamics, the situation is amplified. Demographic shifts, characterized by an aging population and a sluggish birth rate, exert downward pressure on the labor participation rate. Moreover, the COVID-19 pandemic has permanently reshaped worker preferences and accelerated trends such as absenteeism and early retirement, further compounding the challenges faced by employers. Looking ahead, projections paint a concerning picture of the U.S. labor market.
Employment Mix Altered by Demographic Shifts
The oldest of the Baby Boomer generation reached age 62 (the age at which workers can claim Social Security) in 2008. Between 2008 and 2019, the retired population ages 55 and older grew by about 1 million retirees per year. In the past two years alone, this number has grown by 3.5 million.3 In a survey taken at the end of 2023, only 14.4% of retirees say they plan to go back to work, down from 18.2% in February 2022, signaling that retirees cannot solve pandemic-related labor shortages.4 If wealth (asset value) among this segment continues to increase, this trend of reduced labor participation will likely continue into the foreseeable future.
Population growth has steadily declined over the past decade. With birth rates expected to stay low, the population growth rate will likely continue its downward trend. An estimated 17.1 million people will enter the 65+ age group from 2020-2030, accounting for more than 80% of the overall population shift throughout the decade.5
It is estimated that by 2030, about one-quarter of the population will be aged 65 or older.5
Since individuals 65 and older are almost 70% less likely to participate in the labor force than those 16 to 64, this will exert a persistent downward pull on the labor participation rate.1
The Effects of Changing Preferences on the Labor Gap
The COVID-19 pandemic began a push for job flexibility, safety, benefits, and better conditions, leading to a surge in resignations and unfilled positions. In 2021, 47 million Americans left their jobs, followed by 51 million in 2022.6 These renewed worker demands are here to stay, with 73% of Gen Z citing a high desire for permanent flexible work options.7
Gen-Z employees are expected to triple in number by 2030 and will enter the workforce with different expectations and values.8
In this new era, demands for flexibility, inclusivity, sustainability, and meaningful work will become increasingly important to a large share of workers. Some companies have responded by altering their hiring process – employing candidates who may not have traditional qualifications and training them to meet job expectations. Others have opted for increasing wages, improving work flexibility, or offering wellness perks. However, these localized solutions are unlikely to fully address the widening labor gap.
Consequences of Worker Absenteeism
The COVID-19 pandemic significantly increased employee absenteeism. Typically, organizations in the U.S. aim for an absenteeism rate of 1.5% as the benchmark, but rates have been rising over the past five years.9 In January 2022, the number of workers missing work due to illness, injury, or medical appointments surged to 7.8 million, marking a 110% increase from the previous year and a record-high absenteeism rate of 5.4%.10 Although the direct influence of COVID-19 has declined, absenteeism rates have not returned to pre-pandemic levels.
In 2023, the average absenteeism rate across industries stood at 3.1%, surpassing historical averages and organizational benchmarks.10
Factors contributing to this rise include the long-term effects of COVID-19, stress, and burnout. Labor economists cite burnout to be especially pronounced in industries with acute labor shortages, exacerbating the issue in sectors struggling the most to retain employees.11
While the immediate impact of the pandemic may have waned, ongoing illnesses are likely to sustain a high absenteeism rate. The escalating levels of stress, burnout, and mental health issues—and their profound impact on absenteeism—raise concern as we move through the decade.
Since unplanned absences can cause a 36.6% drop in productivity and are directly linked to turnover, staffing managers have responded by implementing measures such as over-hiring, using temporary workers, and increasing overtime, which adds to financial strain.12 Without effective mitigation strategies, companies are likely to face ongoing burdens from persistent absenteeism.
Declining Labor Force Participation Rates
The Labor Force Participation Rate in the United States decreased by 0.3 percentage points to 62.5% in December 2023, marking the biggest drop since January 2021 as 845,000 people left the labor force. Although the participation rate has rebounded slightly to 62.7% in July 2024, historical data over the last 25 years indicates a slow but steady decline in labor participation.1

In the past, this decline was partially slowed by worker mobility and immigration.13 But as the political landscape shifts and worker demands evolve, the traditional mechanisms of addressing drops in labor participation don’t offer the same scale of solutions, raising questions about the future trajectory of labor availability.
The labor participation rate is estimated to dip to 60.4% by 2030, primarily attributed to an aging population with minor relief from other factors such as worker preferences and immigration.5
The Bureau of Labor Statistics projects that the labor participation rate will drop even further to 56% by 2050, creating a labor shortage that will last for decades.1
Immigration’s Limited Respite Amidst Lack of Comprehensive Reform
Immigrants constitute a significant portion of both the U.S. population and its labor force. However, policy changes enacted between 2017 and 2020, coupled with the disruptive effects of the COVID-19 pandemic, have substantially altered the nation’s immigrant demographic. Closed borders, restrictions on international arrivals, and visa processing delays led to a 45% decline in immigrant visas in 2020 compared to the previous year.14 By the end of 2021, there were about 2 million fewer working-age immigrants living in the U.S. than expected.14
As the economy recovered, industries like construction, agriculture, and hospitality – highly dependent on the H-2B program for temporary workers – faced labor shortages, while sectors like technology and manufacturing sectors struggled with H-1B visa limitations. Both visa programs suffer from 30-year-old caps that are woefully insufficient to meet the current needs of the U.S economy.15
The H-1B visa cap, decreasing since 2014, allows businesses to meet only 11% of their workforce needs in 2024, and only one-third of H-2B applicants received their visas in FY 2023.15
These visas are typically relied upon to alleviate labor shortages, but the arbitrarily low quotas are instead creating a substantial backlog that harms American employers and workers. Even with attempts to manage the 9 million visa applications, immigrants struggle to enter the workforce due to mismatches with the U.S. labor market needs and prolonged waiting periods.16
The foreign-born workforce remains smaller than it would have been without policy changes and the pandemic, and the Congressional Budget Office warns the deficit could worsen.17 Consequently, addressing the labor shortage through heightened immigration seems increasingly doubtful, especially in the wake of an uncertain 2024 election.
Bracing for a Widening Labor Shortage
While the U.S. labor market has improved since the pandemic, significant underlying issues persist. A 1.3 million-worker shortfall and a trend of declining participation due to aging demographics, early retirements, and evolving worker preferences highlight a deepening labor challenge. While improving work permits and heightened immigration could offer some relief, only comprehensive immigration reform will make a significant impact. Given the direction of each of the supply-side levers that affect the labor market, the talent shortage the U.S currently faces will only worsen in the coming years.
Korn Ferry suggests that a gap of 6 million workers is likely by 2030 in the U.S., while the American Action Forum forecasts a shortage of over 9 million workers with skills to match workforce demands.18
Both figures indicate that the current gap in labor supply will more than double in the next 5 years. For business leaders, the pressing concern is not just in recognizing these challenges but in responding effectively. As the labor gap widens, the ability to attract and retain qualified talent becomes increasingly critical. Without strategic action, companies risk falling behind in growth and market strength, making it imperative to address these workforce issues head-on before the situation worsens.
In part 2 of this series, we will explore the escalating impact of the labor shortage on the warehousing industry, and examine the critical role automation will play in addressing these challenges.
About the Authors:
Julia Gallagher is an Associate at Accel Management Group, where she has partnered with Fortune 500 MedTech and HighTech companies to drive Operations and Innovation initiatives. During her time at Accel, Julia has played a key role in guiding organizations through significant transformations, including manufacturing expansions, network redesigns, and product development overhauls. She holds a BSE in Industrial and Operations Engineering from the University of Michigan.
Lucy Deerin is an Associate at Accel Management Group, where she has helped deliver transformational value for major organizations within the Life Sciences and High Tech industries. Lucy has been instrumental in projects involving manufacturing network strategy, business risk analysis, and technological transformation. Her work supports clients in optimizing operations, expanding manufacturing capabilities, and navigating complex challenges to drive innovation and growth. Lucy earned a BS in Data Analytics from the University of Michigan.
References:
[1] U.S. Bureau of Labor Statistics, July 2024
[2] US Chamber of Commerce, August 2024
[3] Amid the pandemic, a rising share of older U.S. adults are now retired, Pew Center Research, November 2021
[4] USA Today, “Early retirement was a symptom of the pandemic. Why many aren’t going back to work”, December 2023
[5] U.S. Bureau of Labor Statistics, “Projections Overview and Highlights, 2020-30”, October 2021
[6] Greg Iacurci, “2022 was the ‘real year of the Great Resignation’ says economist”, CNBC, February 2023
[7] Kathy Bloomgarden, “Gen Z and the end of work as we know it”, World Economic Forum, May 2022
[8] Gilda D’Incerti, “The Generational Shift in Workforce Culture”, Forbes, December 2022
[9] Rebecca Hosley, “Employee Absenteeism Rate: Definition, Formula, and How to Calculate”, May 2023
[10] Dan Barraclough, “Employee Absenteeism: Main Causes and Cost to Business”, Expert Market, January 2023
[11] Abha Bhattarai, “Worker shortages are fueling America’s biggest labor crises”, The Washington Post, September 2022
[12] TeamSense, “20+ Statistics about Absenteeism in the Workplace [2024]”, January 2024
[13] Roy Maurer, “Labor Shortages Forecast to Persist for Years”, shrm.com, January 2023
[14] Econofact, “Labor Shortages and the Immigration Shortfall”, January 2022
[15] U.S. Chamber of Commerce, Immigration Data Center, August 2023
[16] Marien Lopez, “A 9 Million Backlog for American Visas Deepens the Labor Crunch”, Bloomberg Law, November 2023
[17] Goldman Sachs, “Could Immigration Solve the US Worker Shortage?”, May 2022
[18] Michael Franzino and Alan Guarino, “The 8.5 Trillion Talent Shortage”, Korn Ferry, May 2018 and Douglas Holtz-Eakin and Tom Lee, “Projecting Future Skill Shortages Through 2029”, July 2019
